The Watch Doctor, Inc.

support@watchdr.com
Phone: 434/799-TIME

Shipping Instructions

TO RETURN YOUR WATCH FOR SERVICING:

• Carefully pack your watch in a sturdy box (the box your checks come in from your bank works great) or a padded envelope
• Include your name, address and phone number (along with your watch of course), with a brief description of the problem
• Because of possible loss we recommend you insure your watch

Once your watch is received we will

• Un-box your watch and determine the nature of the problem
• Catalog your watch into our computer system
• Send you an acknowledgment that your watch was received, break down of all charges, and the current status of your repair (your invoice number can be used to check the status of your repair online!)
• Assemble any parts needed for your repair
• Assign your watch to a watchmaker for service

Once your watch has been serviced

• Your watch will be inspected by no less than three people
• A new battery will be installed
• The watch will be timed for at least 36 hours
• Your watch will be carefully packaged and returned to you